Cookie Policy

1. Introduction to Our Cookie Policy

At GraytonLux, we treat your privacy and digital comfort with the same care as your on‑property experience. Cookies help us ensure that our website remains secure, reliable and effortless to navigate while providing content that feels relevant and considered. This Cookie Policy sets out how and why we use cookies, the choices available to you, and how these technologies support the cinematic, high‑performance experience of our online presence.

By continuing to browse or use our website, you acknowledge that cookies may be set and accessed as described in this policy, subject to your preferences and applicable law.

2. What Are Cookies?

Cookies are small text files that are placed on your device (for example, computer, tablet or smartphone) when you visit a website. They are widely used to make websites function correctly, to support security, to enhance performance and to provide information to site owners.

Cookies typically contain a unique identifier, the name of the website that set the cookie, and a value such as a randomly generated number. They may also record information such as your browser type, preferred language, referring pages, session duration and on‑site interactions.

There are two main categories of cookies:

• Session cookies – temporary cookies that are stored on your device only while your browser is open. They are deleted automatically after you close your browser.
• Persistent cookies – cookies that remain on your device for a predefined period or until you delete them. They allow us to remember your preferences and recognise your device between visits.

Cookies may be set directly by GraytonLux ("first‑party cookies") or by carefully selected partners ("third‑party cookies") providing services such as analytics, performance monitoring, security, and marketing.

3. Types of Cookies Used

In order to deliver a secure and refined user experience across our destinations in the USA, Australia, Saudi Arabia and Asia, we may use the following categories of cookies on the GraytonLux website:

4. How We Use Cookies

GraytonLux uses cookies and similar technologies to support the secure, cinematic and personalised presentation of our luxury casino hotels. In particular, we may use cookies for the following purposes:

• Ensuring technical functionality and security – to enable essential functions such as page navigation, secure access areas, form submissions and fraud prevention.
• Enhancing performance and reliability – to monitor load times, identify technical issues and optimise the performance of pages across different devices, networks and regions.
• Personalising your experience – to remember your language preferences (including FI/EN for Finnish visitors), your preferred properties, and previously viewed experiences so that we can present more relevant content.
• Analyzing traffic and usage – to understand aggregate visitor behaviour, such as which hotel pages or experiences are most frequently viewed, and to guide improvements to site structure, navigation and content.
• Supporting marketing and communications – to measure the effectiveness of our campaigns, limit the number of times you see a particular message, and present offers aligned with your interests, where permitted by applicable law.

We strive to minimise the use of cookies to what is necessary for a high‑quality, secure user experience, and we regularly review the technologies deployed on our site.

5. Managing Your Cookie Preferences

You have the right to exercise control over how cookies are used on your device. Please note that disabling certain categories of cookies may affect the functionality and performance of the GraytonLux website.

5.1 Browser settings

Most web browsers allow you to manage cookies through their settings. Depending on your browser, you may be able to:

• View and delete existing cookies stored on your device.
• Block all cookies or only third‑party cookies.
• Set preferences for specific websites.
• Receive notifications before a cookie is stored.

To manage cookies, follow the instructions provided by your browser, typically located in the "Help", "Tools" or "Settings" section. For convenience, you may refer to the guidance from major browsers such as Chrome, Safari, Firefox, Edge or Opera.

5.2 Device and operating system controls

Some devices and operating systems (particularly mobile platforms) may offer additional privacy and tracking controls, including settings that restrict cross‑app or cross‑site tracking. We encourage you to review the privacy and security options available on your device.

5.3 Impact of disabling cookies

If you choose to disable or delete cookies, our website will still be accessible, but certain features may not function as intended. For example, you may need to re‑enter preferences on each visit, and personalised content or offers may be less relevant to your interests.

6. Third-Party Cookies

In addition to the cookies that GraytonLux sets directly, we may allow trusted third parties to place cookies on your device for the purposes described in this policy. These third parties may include analytics providers, advertising networks, social media platforms, security services or technology partners supporting our website infrastructure.

Third‑party cookies are subject to the privacy and cookie policies of the respective providers. While we carefully assess our partners and take steps to ensure that their practices align with our standards, we do not control how those third parties use the information they collect.

Examples of activities that may involve third‑party cookies include:

• Measuring aggregated analytics data about how visitors use our pages.
• Delivering or measuring the effectiveness of digital campaigns related to our hotels, suites, dining or events.
• Providing embedded content or interactive features that enhance your experience of the site.

Where required, we will seek your consent before allowing third‑party cookies to be stored on your device. You may also adjust your browser settings to block third‑party cookies, although this may impact certain integrated features.

7. Data Security and Privacy

Protecting your data is central to our commitment to trust and discretion. While cookies themselves do not typically contain information that directly identifies you, they may be linked to other data that we hold about you, such as booking information or contact details, in accordance with our Privacy Policy.

We implement appropriate technical and organisational measures to safeguard data associated with cookies, including:

• Using encryption and secure transmission protocols where appropriate.
• Applying access controls and restricted permissions to systems that process analytics or cookie‑related data.
• Regularly reviewing our partners and service providers to ensure they maintain suitable security standards.
• Retaining cookie‑related information only for as long as is necessary for the purposes outlined in this policy or as required by law.

Where possible, we use aggregated or pseudonymised data to analyse trends and improve our services, reducing the likelihood that cookie information can be associated with an identifiable individual.